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Build I&O Staff Talent to Support Bimodal, DevOps and Cloud

Digital business initiatives, such as bimodal, DevOps and cloud, require new staff capabilities that few possess. Infrastructure and operations (I&O) leaders must use targeted professional development opportunities to create, retain and recruit I&O versatilists. But during times of organizational transformation, how do leaders hire skilled workers and keep staff engaged and optimistic?

This Gartner research report will help I&O leaders who want to improve their people component in order to optimize IT operations and drive business value. I&O leaders need to:

  • Define their I&O versatilist role requirements with HR by examining changes and projects for common activities that today are done by separate individuals or teams.
  • Showcase I&O versatilist opportunities to engage staff using a "Digital Business University" media lab approach that highlights their vision for I&O and the important role versatilists will play.
  • Recruit I&O versatilists and control unwanted turnover using self-organizing team pilots to evaluate internal and external candidates for their I&O versatilist roles.


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